Don’t Settle for Poor Customer Service from your Foundry ERP & MES Software Provider
https://www.guardiansoft.com/wp-content/uploads/2022/07/vecteezy_handsome-glad-man-customer-support-manager-gives-advice-or_7422696_684-1024x683.png 1024 683 Guardian Software Systems Guardian Software Systems https://www.guardiansoft.com/wp-content/uploads/2022/07/vecteezy_handsome-glad-man-customer-support-manager-gives-advice-or_7422696_684-1024x683.pngA major problem in software today is poor customer service. Poor service has become a cultural norm that we all have been forced to accept. Many software providers prioritize their own bottom line by outsourcing support instead of maintaining a working relationship with their clients. With this strategy, the requests of clients never get back to the software providers themselves. This can be especially detrimental for foundries that rely on an ERP & MES provider for their day-to-day operations. Relying on long wait times, having to explain your processes to an unknown customer service representative, and feeling as if you…
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